Inbound Lead Response Tracker: weekly summary
Last 7 days. Open the live dashboard
Within SLA 60% | Leads 17 | Median reply 45 min | No response 4 |
At risk 1 | Waiting on us 1 | Late replies 2 | Response rate 65% |
How fast we respond
| <= 15 min | | 2 |
| 15-60 min | | 4 |
| 1-4 h | | 3 |
| 4-24 h | | 2 |
| > 24 h | | 0 |
| No reply | | 6 |
Leads with no response (4)
- Lead 17 (Pricing page, priya@acme.com) waiting 6.7 d - Routing issue / no owner
- Lead 16 (Demo request, li@acme.com) waiting 6.3 d - no reason logged
- Lead 7 (Pricing page, li@acme.com) waiting 2.8 d - Routing issue / no owner
- Lead 6 (Demo request, sam@acme.com) waiting 2.4 d - no reason logged
Top reasons for late or missing replies
- Routing issue / no owner: 2
Owners with breaches
- li@acme.com: 2 breached, 50% within SLA
- priya@acme.com: 1 breached, 60% within SLA
- sam@acme.com: 1 breached, 75% within SLA
Generated automatically from Google Sheets and Gmail by the Inbound Lead Response Tracker.